Return & Exchange Policy

At VINSI Karigari, we strive to ensure that every customer is satisfied with their purchase. If you are not completely happy with your order, please review our return and exchange policy below.

Return Eligibility

You may request a return within 5–7 days of receiving your order. To be eligible for a return, the product must meet the following conditions:

  • Be unused, unworn, and unwashed.
  • Be in its original condition.
  • Have all original tags attached.
  • Be returned with the original packaging.

Important: Returns will be accepted only if the original tags are attached. If the tags have been removed, the return request will not be accepted.

Products damaged due to misuse, washing, alteration, or normal wear and tear are not eligible for return.

Exchange Policy

We offer Size Exchange Only.

  • Exchange requests must be made within 5–7 days of delivery.
  • Exchanges are subject to product availability.
  • Exchanges are available only for size changes.
  • Exchanges for a different product, color, or design are not available.

If the requested size is unavailable, our support team will assist you with the available options.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product due to an issue from our end, please notify us within 48 hours of delivery by sharing your Order ID along with clear photos or videos of the product.

After verification, we will gladly:

  • Replace the product, or
  • Accept the return and process the refund (if applicable).

Return Process

To request a return or size exchange:

  1. Contact our customer support team within 5–7 days of receiving your order.
  2. Share your Order ID, reason for return/exchange, and supporting images (if applicable).
  3. Our support team will review your request and provide return instructions.
  4. Once the returned product is received and passes our quality inspection, the exchange or refund process will begin.

Refund Policy

Once your returned item is received and inspected, your refund (if applicable) will be processed.

  • Refunds are issued to the original payment method used during purchase.
  • Refunds generally take 5–7 business days to reflect in your account, depending on your bank or payment provider.
  • Shipping charges (if any) are non-refundable, unless the return is due to an error from our side.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products without original tags.
  • Used, worn, washed, or altered products.
  • Products damaged due to customer misuse.
  • Items purchased during clearance sales, special offers, or promotional discounts (unless damaged or defective).
  • Customized or personalized products (if applicable).

Important Notes

  • Returns are accepted only if the original tags are attached.
  • If the original tags have been removed, the return request will not be accepted.
  • Return and exchange requests must be raised within 5–7 days of receiving the order.
  • We provide Size Exchange Only.
  • Exchanges for a different product, color, or design are not available.
  • If you receive a damaged, defective, or incorrect product due to an issue from our end, we will accept the return or provide a replacement after successful verification.
  • All returns and exchanges are subject to a quality inspection upon receipt.

Contact Us

VINSI Karigari
📍 Address: Sector 22, Noida, Uttar Pradesh, India
📞 Phone: +91 93113 90700
📧 Email: support@vinsikarigari.com

We are always happy to assist you and ensure a smooth shopping experience. Thank you for choosing VINSI Karigari.